Returns & Exchanges
We want you to love your home brewing experience; if you are not completely satisfied with your purchase, you may return your items within 30 days of delivery. Please ensure that all products are returned in their original packaging and in unused condition to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to start the process.
Pack Your Items
Carefully place the items in their original packaging to prevent damage during transit and include your packing slip.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing